Privacy Policy
1. Introduction
Omega Algorithms ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website omegaalgo.net or engage with our trading services.
This policy is compliant with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your first name, last name, and email address submitted through our contact form.
- Service Preferences: Your preferred prop firm (Tradeify or Lucid Trading) as indicated in the contact form.
- Communications: Any messages, questions, or notes you send to us through the website.
- Agreement Information: Information provided when signing a Trade Authorization Agreement, including your full legal name, signature, and prop firm account number.
- Technical Data: Basic usage data such as your IP address, browser type, and pages visited, collected automatically through standard web server logs.
We do not collect payment information, banking details, or prop firm account credentials through this website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and contact form submissions.
- To onboard you as a client and execute the Trade Authorization Agreement.
- To communicate with you about your account, trading activity, and profit distributions.
- To comply with legal and regulatory obligations.
- To improve our website and services.
We will not sell, rent, or trade your personal information to any third party for marketing purposes.
4. How We Share Your Information
We may share your information in limited circumstances:
- Prop Firms: We may share necessary information with Tradeify or Lucid Trading to facilitate account setup and trading authorization.
- Service Providers: We use Formspree to process contact form submissions. Formspree may process your data on our behalf and is bound by its own privacy policy.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority.
All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a maximum of 2 years. Trade Authorization Agreement records are retained for a minimum of 7 years in accordance with applicable financial recordkeeping requirements. You may request deletion of your data at any time (see Section 8).
6. Cookies & Tracking
Our website does not currently use cookies for tracking or advertising purposes. Basic server logs may record technical data such as IP addresses and page visits for security and performance monitoring. We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers.
7. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.
8. Your Rights Under PIPEDA
As a Canadian resident, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Withdrawal of Consent: You may withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.
- Deletion: You may request deletion of your personal information, subject to our legal retention obligations.
- Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, contact us at the information provided in Section 9.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Omega Algorithms — Privacy Inquiries
Email: thegenie@omegaalgo.net
Website: omegaalgo.net
Location: High Prairie, Alberta, Canada
We will respond to all privacy-related inquiries within 30 days of receipt, as required by PIPEDA.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.